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I fell and hurt my head and back trying to pick up something on the floor. I was able to get myself up and get into my recliner. However, I was in so much pain in my back and my head that I pressed my Life Alert button on my necklace. Life Alert responded immediately and called the ambulance. They stayed in communication with me until the ambulance came. They were prompt and great. Life Alert is the best purchase I have ever made.
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I fell outside of my house, on my elbow. After pressing my Life Alert button, Life Alert started talking with me and called the Guttenberg cops, who came right away. Life Alert also contacted my nephew. I was brought to the local General Hospital.
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I needed help to get up. Pressed my Life Alert button and your rep contacted the rescue squad and also called my son, who gave them the number for downstairs so they could get in easily. Everyone came and helped me up.
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My blood glucose dropped too low, so I signaled for Life Alert. Their response time was fabulous and the experience, given the situation, was excellent.
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Your service is so good I would call it enjoyable under other circumstances. The attendants that Life Alert dispatched to me were absolutely wonderful, and we laughed all the way to the hospital.
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My father had a bout of low blood sugar. I contacted Life Alert and they walked me through what to do, and stayed on the line with me until help arrived. They also called back frequently to check on us. Thank you so much for your caring attitude and compassion!
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I fell at the top of my stairs as I came into my house. I couldn’t get up. I thought that if I lay there for a while I would get my strength back, but no, I still could not get myself up. So, I used my Life Alert. An ambulance was here within ten minutes and took me to Olean Hospital.
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I was in the bedroom, trying to move the bed, when my hands slipped off the end and I fell backwards, twisting my leg and hitting the door. I landed on my backside. I tried everything to get up, but like they say, I’ve fallen and I can’t get up. I pressed my Life Alert pendant, and within 15 minutes the rescue squad was here and helped me up.
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I was suffering a severe asthma attack, and was having difficulty breathing. After contacting Life Alert, the emergency vehicles were here in minutes, and my granddaughter came immediately as well after Life Alert notified her about what happened. The ambulance transported me to Parkview Hospital. After medication, I was back home about three hours later.
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Life Alert responded quickly when I contacted them. They sent EMTs, who rushed me to the hospital. I passed out, and I didn’t wake up till a day later at the Geisinger Hospital in Danville. Life Alert saved my life, and I will be forever grateful and thankful to all who helped save my life.
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My mother had a mini stroke. After pushing the Life Alert button, there was an immediate response from Life Alert, and within five minutes help arrived. Calls from Life Alert came to my house and to my son’s, informing us of the emergency.
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Mom needed to contact Life Alert when she was having difficulty breathing. Life Alert was quick with their response. Thank you.
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I fell on the floor during exercises and four firemen sent by Life Alert came to help me. They were wonderful. A very positive experience all around, and I’d recommend Life Alert to other folks.
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Life Alert was prompt and courteous to me. Very helpful.
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When my mother fell, Life Alert sent help to her. Plus, their dispatcher stayed on the line until the ambulance arrived. Life Alert’s staff was very helpful as well as courteous.
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I fell and hurt my back. Life Alert responded right away and called my contact people. Thank you, Life Alert staff, for being there when I needed you.
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The person on the Life Alert box stayed on with me until the emergency truck arrived, which was very helpful to me.
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Life Alert helped me when my kitchen got very smoky and the alarm came on. The fire department responded. Fortunately, there was no fire but I was glad that Life Alert’s monitored smoke alarm worked.
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I fell down in the bathroom and could not get back up. Life Alert personnel did the job for me. The people they sent took me to the hospital for checkup. I was home the same day.
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I fell, and in less than half an hour, firemen had me on the way to the hospital. Thanks to Life Alert!
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I fell down while I was coming in my front door and I broke my right wrist. Life Alert stayed with me till paramedics came. Thank God for Life Alert.
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The fellows from the emergency squad, sent by Life Alert, were friendly and gentle. They took the scared feeling right out of me. They were fully knowledgeable of the person they were transporting to the hospital (that is, me).
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My mom Agnes fell in the house and could not get up, even with my help. I signaled Life Alert with my pendant and they sent someone within 10 minutes.
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I fell in my bedroom onto the floor and couldn't get up. I contacted Life Alert and a policeman came. He called his partner and they helped me up. The police came right away and helped me into bed. I thank Life Alert for being there to assist me.
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The help that Life Alert sent to me arrived at my house in quick time and really took care of me, from my house to the hospital. Great thank you to everyone.
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I fell on my butt in the bathroom and couldn’t get up. When I pushed the button, Life Alert got in touch with the EMS. I would recommend Life Alert to anyone.
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I fell and fractured my hip. Life Alert sent emergency personnel to me, and they came immediately.
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Late on a Sunday evening my blood pressure was very high. I had no one near to call for help or to take me to emergency, so I pressed my Life Alert pendant. Medical people arrived here in a short while. They calmed me, and I did not have to be taken to the emergency room. I saw my doctor the next day and have been doing well. I’m so happy to have Life Alert! Thank you for your concerned and helpful staff.
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I fell down in my kitchen, and pressed the Life Alert necklace button. They had a fire truck here nearly as fast as my housekey friends got here. I couldn’t get along without my Life Alert. Keep up the good work.
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I was very pleased with the readiness of the response when I pressed my Life Alert button. You have a most courteous and helpful staff working at your company. My overall experience was very positive, and I’d strongly recommend Life Alert to others.
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My mother fell in the bedroom and could not get up; she does not have the strength in her arms to support herself. She was not close to the phone nor could she crawl to it to call me or my husband. Life Alert sent help. We had a very good experience with Life Alert.
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My Life Alert carbon monoxide detector went off. Life Alert sent out the Fire Dept. quickly. They came and checked the area, and the detector. Turned out the detector needed batteries and they replaced them for me. Thanks very much. It was a pleasant experience.
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I am in a wheelchair. I was going out the front door when the axle broke and my wheelchair tilted, and I got stuck in the doorway. I contacted Life Alert. They called the fire and rescue, which came and got me free.
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We are satisfied customers of Life Alert. It has been very helpful to us.
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JoAnn experienced a heart attack. She summoned Life Alert and received immediate help, and was transported to the hospital.
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My oven was on and something was in it, but I stopped paying attention. I signaled for Life Alert. The firemen came and they were very helpful to me.
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For many years, I worked as a first line supervisor of field and office insurance claim representatives. For even more years, I served as an insurance claim representative myself. Having done so places me in the unique position of understanding the importance of superior customer service and the impact of the resultant customer satisfaction.
I am now a Life Alert customer because of the patient, professional, empathetic, superior customer service of your Senior Care Consultant, Sarah Deal. She worked with me, taking into account my schedule and budgetary constraints as she acquainted me with available Life Alert service options. She handled my account absolutely perfectly, and I am deeply grateful to her for assuring a greater measure of safety for me in my home. You have a jewel in Ms. Deal.
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Due to my neglect while operating my motorized wheelchair, I got myself into a jam. As I was reaching under the sink and leaning over too far, I mashed the control into forward drive, which caused my wheelchair to slam into the door, pinning my arm between the doors and underneath the cabinet. I could not get to the controls. These chairs can be very dangerous. Thanks to Life Alert, there was help!
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My mother fell and broke her hip. She was unable to move and so she pressed the button on her Life Alert pendant. They sent help immediately, which arrived and took her to the hospital. We were so pleased because she was at the hospital so fast, before we could even get there. Thank you so much, Life Alert; not only would I recommend Life Alert, but I have!
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The Life Alert operator called the local 911 for me to send help, and they also called my daughter. Thank God for my alert button.
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I’m 88 years old. One night I fell in the bathroom getting ready for bed. I broke the shower door. I was afraid to move because of all the glass. The fireman that Life Alert sent came quickly and helped me to bed. I am so glad I had the Life Alert button.
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I fell and couldn’t get up. Turned out I had broken my hip, which I found out later after talking with doctors at the hospital I was transported to. I highly recommend your service to those people like me who live alone.
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I needed to get to the Emergency Room because I was experiencing a breathing problem. I pressed my Life Alert button to summon help. I was contacted immediately by a Life Alert dispatcher, and an ambulance was called.
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The gentleman that Life Alert sent to me helped me get off my bed and into the wheelchair to go to the ambulance. They made me very comfortable and we ended up at Elmhurst Hospital.
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Life Alert called for emergency assistance when I needed help. Their staff was very courteous and helpful, and stayed on line until the EMS got to me. I would recommend Life Alert service.
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I was having chest and stomach pains, quite severe. Life Alert was quick to respond, and so were the people they got in touch with to come help me. Thank you Life Alert.
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I fell in my yard over a tuft of grass onto a concrete driveway and broke a hip. After pressing my Life Alert button, help soon arrived and I was taken to Glendale Memorial Hospital. From there, I was transferred to Amberwood for further care. I would recommend Life Alert to others.
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I slipped on the carpet, and although I was not hurt, I couldn’t get up because of bad knees and not being too strong. Life Alert sent assistance, and the people who came over lifted me up from the back.
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Life Alert helped me by responding to my call for help. The overall experience was positive, and your staff was quite courteous and helpful.
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Life Alert got an ambulance here in a hurry. They talked to my daughter on the speaker, as she was with me here at home and I was in a lot of pain. It was a blood clot in my arm. Thank you for being so helpful, as I needed immediate surgery to save my arm.
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